See beyond individual decisions–to capture the big pictureDrawing on over thirty years of experience in the field, J. Frank Yates provides a useful new way to think about business decision problems. There are countless books on the"how to" of decision-making, but this is the first to discuss who the decision-maker should be. Yates offers concrete suggestions on how to ensure that the right people are making the decisions and provides his Ten Cardinal Decision Issues that all managers should address before making a decision. He presents specific recommendations for creating a program that the manager can follow to continue developing his or her decision management disposition and skills for an entire career–and design and guide activities that will foster better decision-making throughout their entire unit. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved.