This book provides readers with standards for placing information online. Drawing on years of research and client feedback, the authors demonstrate what online documentation works and what doesn`t. They also show companies how to keep online information from different parts of the company consistent. The book shows readers screen shots of both correct and incorrect presentations which can be accessed on the CD-ROM with point-and-click ease, concentrating on topics such as hypertext, graphics, user-interface design, multimedia, the Web, and Intranets.